External Repairs - Rot :(

Self builds and DIY projects
Que
Posts: 45
Joined: January 26th, 2015, 9:57 pm

Re: External Repairs - Rot :(

Post: # 12795Post Que
April 25th, 2016, 6:29 pm

Hi both.
I have just been looking over your repairs, nice job. The rot was identical to ours in exactly the same places. We had it repaired by Apallo, and we now wish we really hadn't as they rushed us over £3000 and the whole experience was appalling. We had the seams resealed whilst they had it and that work was unbelievably bad. Never again!
Last edited by Que on April 27th, 2016, 7:17 pm, edited 2 times in total.
Nissan D40 KingCab
Apallo Demountable
Weston-Super-Mare

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zildjian
Site Admin
Posts: 11676
Joined: September 8th, 2013, 3:30 pm
Location: Tooooo far from the coast!

Re: External Repairs - Rot :(

Post: # 12796Post zildjian
April 25th, 2016, 6:39 pm

Very disappointing report on Apallo Quenton, nobody has money to throw around just now and this is just the sort of thing diverts potential buyers away from UK products.

glad both of you haven't yet left us as a result though

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Alexd
Posts: 1091
Joined: October 20th, 2015, 9:44 pm
Location: home again home again!
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Re: External Repairs - Rot :(

Post: # 12810Post Alexd
April 26th, 2016, 8:22 am

Might be worth speaking to Citizens advice if the work is less than expected, they offer good advice after all and its free

Que
Posts: 45
Joined: January 26th, 2015, 9:57 pm

Re: External Repairs - Rot :(

Post: # 12811Post Que
April 26th, 2016, 11:20 am

No not leaving, we have recovered and put it down to experience but it did shake us as we thought we would have a first class service and a good job done by the manufacturer. The whole experience was anything but good but I can't help feel sorry for them as they were flooded on Boxing day and last time we spoke the insurers were telling them that they were not covered. Luckily our camper only got it's feet wet being jacked up above the flood water. As for the rot repair that seems ok so I'm happy with that but now kicking myself for not doing it at home as the cost seemed to be far above the work involved.Had they given us some idea, a rough estimate I wouldn't have minded so much but they just went ahead did the job after many weeks of delay and then presented us with the bill. The worst aspect was the resealing job, to say that it is poor would be a compliment!
There are other issues like the clevis pins missing on our Torklift steps so that the steps could have fallen off into the road at any time on the way home. The step retaining mechanism put back on the wrong way round and our emergency leg repair kit has gone walkies. Our new carbon fibre leisure battery' was left connected so when we picked up the camper it had Zero charge in it, totally flat which probably means it will need replacing sometime soon, our next trip using solar power only will soon find it out.

We are putting it behind us and looking forward to hitting the road.
Nissan D40 KingCab
Apallo Demountable
Weston-Super-Mare

mjb666
Posts: 562
Joined: August 23rd, 2014, 5:07 pm
Location: Surrey. M3-Junction 4.

Re: External Repairs - Rot :(

Post: # 12828Post mjb666
April 27th, 2016, 9:27 am

On the face of it , this appears to be a horror story but as Apallo are Forum members, maybe they might like to express their side, obviously the flood and no insurance must be of great concern for their business.

It would be a great shame if they stopped trading as i believe they are the only UK De-Mountable company.

Glad that you are back on the road again, now all we need is the summer to appear.
2005 Mitsubishi L200 Single Cab 4x2
Unknown Demountable

Que
Posts: 45
Joined: January 26th, 2015, 9:57 pm

Re: External Repairs - Rot :(

Post: # 12831Post Que
April 27th, 2016, 7:24 pm

mjb666 wrote:On the face of it , this appears to be a horror story but as Apallo camper camper are Forum members, maybe they might like to express their side, obviously the flood and no insurance must be of great concern for their business.

It would be a great shame if they stopped trading as i believe they are the only UK De-Mountable company.

Glad that you are back on the road again, now all we need is the summer to appear.


Yes I agree, shame our email to them was ignored regarding the issues but we left it at that as they had enough to deal with. It was particularly upsetting as I really held them in high esteem which meant that I felt particularly let down but such is life.
Nissan D40 KingCab
Apallo Demountable
Weston-Super-Mare

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