Peaky wrote:UPDATE No. 5
Well I finally received the invoice today from Gareth at SV Tech.
He has honored the £260.00 +VAT as promised with those little words at the bottom stating that my "Prompt attention" was required.
I nearly fell on the floor laughing
I proceeded to make an online payment & then gave Gareth a call to see what happens next.
He told me that once he has cleared funds, then I will get the necessary paperwork & vehicle stickers.
I will then have to send off a V7 to the DVLA for a new Log Book.
I'm still holding my breath for what seems to be an age now
To be Continued .............
UPDATE No.6
HOORAY..........After badgering Gareth again, I've finally received the new chassis plate in the post today.
It arrived with all the necessary paperwork so as to instruct me where to put the new sticker & what sections of the V5c which is to be sent back to the DVLA.
GREAT I'm thinking until..............I check the chassis number on the new plate, which is WRONG
So I pick up the phone & call SV Tech & ask for Gareth........."It's his day off today"
"Can I check that you have the correct details so that you don't make the same mistake again?"
After checking said details (photo) which they already had from my initial enquiry.
"Thank you, the details you provided are correct. We'll have to get a new plate made & send it out to you."
No apology, nothing to imply an apology ........Nowt
What makes it worse, the date on the new chassis plate says 04/09/15 ..........So they've had it for almost a month before issuing it to me
So they've still got me by the short & curly's
To be Continued .............